Frequently Asked Questions


How to purchase an item on Rare Birds Marketplace?

Buying an item is easy. Once you’ve found the item you like, you can click the variation that you want on the drop down menu (colour/ size etc) along with quantity and click ‘add to cart’. From there, go to your cart (the cart icon in the top right) and complete your order by clicking ‘Place Order’.


How to search for items or shops?

You can search for items or shops via the search option on the tool bar. This will locate you to the items and sellers that you have entered. 

You can also shop via the categories to the left of the header, these will then drop down to sub categories. Once you have selected an item, the filters will appear on the left so that you can select more precise options.


How to contact sellers? 

If you have a query about an item them you can contact the seller via the product page.


How to contact Rare Birds support?

If you need to contact administration then please email - [email protected]